As part of our planning toward 2025, we are committing to even more ambitious Save for Our Customers targets: ~ €4 billion by 2025. We will continue to be the best operator in the industry, underlined by our world-class operating margins. Natalie Knight, CFO Ahold Delhaize: “To support these plans, the company will increase investment levels from 3% to 3.5% per annum to fuel growth.
In addition, Ahold Delhaize plans to have eCommerce profitable on a fully allocated basis by 2025. Net consumer online sales are planned to double between 20. In doing so, Ahold Delhaize expects to accelerate net sales growth with €10 billion in incremental sales from 2023-2025. To enable customers to shop in this way, Ahold Delhaize will accelerate its investments in building scalable and repeatable operational capabilities, with a sharper focus on digital, online, data and automation. Ahold Delhaize will invest in its brands to provide shoppers relevant products and services, promotions, tailored customer experiences and premium subscription memberships. Customers are looking for high value, convenient and personalized solutions – and shop whenever and wherever they want. Leverage the portfolio to create the ultimate ecosystem for smarter local customer journeysĪhold Delhaize and its great local brands exist to help people eat well, save time and live better.Lead the transformation into a healthy and sustainable food retail system.Accelerate development of/investments in omnichannel capabilities and continue to be the best local operators.Serve customers through deeper digital relationships across our omnichannel Customer Value Proposition (CVP).
It has also changed consumer behavior permanently with people shopping more online, eating more at home and having a bigger interest in local and healthier food.”īuilding on the Leading Together strategy, the company has identified four priorities to double down on between now and 2025:
The pandemic has accelerated the pace of change in the retail industry. I cannot stress enough how proud I am of our achievements. The COVID-19 pandemic put our people and our strategic choices to the test, and through it all we were able to always deliver for our customers, our communities and our associates in all the brands and support companies. In addition, the company announced its intention to significantly step-up investments in digital and automation, to explore a subsidiary-IPO for bol.com, and increase focus and attention on accelerating its health and sustainability agenda.įrans Muller, President & CEO of Ahold Delhaize, said: “Our Leading Together strategy has proven to be strong in recent years, and is a great foundation as we head into the future. Powered by its great local brands, this growth and investment plan underpins Ahold Delhaize’s vision to deliver the leading local food shopping experience for customers, placing value and convenience at the heart of its strategy. Zaandam, the Netherlands, November 15 th, 2021 – At its 2021 Investor Day, Ahold Delhaize today announces the next chapter of its Leading Together strategy, which outlines key plans and targets towards 2025. Despite macro-economic headwinds, sales for 2022 are projected to increase versus 2021, and operating margins are planned ≥ 4.0%.Announcing a new €1 billion share buyback program to start at the beginning of 2022*.Delivering high-single-digit annual underlying EPS growth versus 2022.Cumulative Save for Our Customers initiatives to yield ~ € 4 billion 2022-2025.Bol.com projected 2021 net consumer online sales and EBITDA of ~ €5.5bn and ~ €150-170 million respectively, expected to approximately double by 2025.Net consumer online sales expected to double and fully allocated e-commerce profitability expected by 2025.Accelerating sales growth rates 2023-2025 adding €10 billion by 2025.Key financial ambitions and preliminary guidance Explore subsidiary IPO of bol.com Ahold Delhaize to retain significant long-term control.Introducing first-of-a-kind customer ecosystem in the Benelux, connecting shopping experiences across its food and non-food brands.Increasing focus on health and sustainability bringing net-zero target forward to 2040 for direct carbon emissions in our own operations.Doubling down on creating deeper digital customer relationships with accelerated investments in scalable online capabilities.Management to share plans on intended sub-IPO bol.com and increased investments in digital proposition and sustainability at today’s Investor Day
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